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Resident guide

How to use the app

Plain, step-by-step help for Dalwangan residents. Choose a guide below whenever you need it.

Report a concern

  1. Choose Report a Problem and select what happened.
  2. Add the exact address or use your current location.
  3. Review the urgency and contact details before sending.
  4. Keep the reference number to follow every status update.

Request a document

  1. Choose the document format you need.
  2. Confirm the resident name from your saved profile.
  3. Submit the request and keep its reference number.
  4. Return to My Activity to check review, pickup, or digital-copy status.

Send an offline report

  1. Complete the incident form even when mobile data is unavailable.
  2. Save the report on this device when prompted.
  3. Open Offline Reports when your connection returns.
  4. Press Sync Now and wait for an official barangay reference number.

Follow updates

  1. Open My Activity to track reports and document requests.
  2. Use Notifications for service changes and urgent notices.
  3. Read the last-updated time when viewing cached announcements.
  4. Download a digital copy only from your matching request record.
Add to your home screen

Install One Dalwangan Hub like an app

On Android, open the browser menu and choose Install app or Add to Home screen. On iPhone or iPad, open this site in Safari, tap Share, then choose Add to Home Screen.

For immediate danger

An online report does not replace an emergency call. Use the official hotline when urgent help is needed.

Open emergency hotlines